What element must be included with BOC notice for Receiver verification?

• A. Payment frequency
• B. The working telephone number
• C. Account balance
• D. Transaction details

Answer: (B)

For a BOC (Back Office Conversion) notice, including the working telephone number is critical for Receiver verification. This element ensures that the consumer or Receiver has a means to contact the organization should there be questions or concerns regarding the transaction or the conversion of their check into an ACH debit. The presence of a working telephone number plays a crucial role in facilitating customer service and enhancing consumer trust in the ACH process.

While other elements like payment frequency, account balance, and transaction details may provide valuable information to the Receiver, they do not serve the same purpose in terms of enabling the Receiver to easily reach out for clarification or resolution regarding the transaction processed via BOC. Therefore, the inclusion of the working telephone number is paramount to support Receiver verification in the context of BOC transactions.